Your privacy is important to Work and Visa, Ltd. This Privacy Statement covers our collection, use and disclosure of your personal information as well as our obligations and your rights as set out in the Privacy Act 2020

 
In this Privacy Statement, Work and Visa, Ltd. is referred to as “we”, “our” or “us”.  We may change this Privacy Statement from time to time.  The most current version will be available online.

Certain services and facilities we provide, or submissions, applications or requests you make to us, may be subject to additional terms and conditions and privacy statements.  Therefore, we recommend that you carefully read the terms and conditions and any specific privacy statements that apply at the time you sign-up to use our services, facilities or make a submission, application or request to us.
 

What kind of personal information we collect

Any personal information you enter on this site is offered by you, for the purpose to advertise you to potential employers.  

 
The personal information we collect may include your name, date of birth, address or area you live in, email address, telephone numbers, age, gender, household arrangement, prior criminal convictions, health information, immigration history in New Zealand or elsewhere, and pictures or video footage of you. It may also include information on your use of our services or facilities. You may also upload your CV which may contain additional personal information about you and your family.

We may also collect personal information regarding your communications and interactions with us.
 

When we collect your information

• We may collect personal information about you when you, or someone authorised to act on your behalf, provides information to us directly.  For example, when you:
  • Create listing with us;
  • apply for employment with us;
  • communicate with us, whether in person, by letter, phone, text, email, instant messages or other means of electronic communication, including in relation to any payment you make to us;
  • complete and submit forms we provide for applications for visas, employer verifications, etc.
  • use, or register for, any of our services or facilities, including our online services and apps and online payment services
  • submit a written submission, request or other feedback in relation to applications for visas, or other official requests on your behalf
  • subscribe to any of our newsletter or update services; 
  • follow or post comments in response to our social media or other facilities such as Facebook, Twitter, LinkedIn, and YouTube; or
  • appear in any images and audio from recoded interactions
• We may keep a record of any information that you acquire from us.
• We may monitor and record phone calls made to or by us for quality control or staff training purposes.  If a call you make to us, or that we may make to you, is to be monitored and recorded, you will be informed of this at the time of the call.
• We may collect personal information about you from other organisations or persons, such as:
  • Our related organisations and suppliers for our services, such as: New Zealand Police, career brand and recruiters, current and past employers, health providers, Courts, etc.
  • Our suppliers, contractors or service providers in relation to goods, works, services and facilities they provide on our behalf;
  • Other organisations and persons where you have expressly authorised them to provide us with information.

When you visit one of our websites, we may use technology solutions such as “cookies” to provide you with better access to tailored information and services on the websites and to better serve you when you return to them.  A cookie is a small data file that a website or app sends to your device, which may be stored for later retrieval by the website or app.  If you want to disable cookies, you may do so by changing the settings on your browser.  However, if you do so, you may not be able to use all the functions on our websites.

We use Google Analytics to further understand how some of our services may be improved.  Google Analytics relies on the use of cookies.

We use non-personalised statistics to monitor site traffic, to analyse trends, to gather demographic information about those who use our services, to improve our services and to improve user experience.  These anonymised and/or amalgamated statistics do not include personal information.
 

CCTV

“Closed Circuit Television” (CCTV) capturing both sound and footage, may be used in particular areas to monitor client movements in our offices. Signage indicates where CCTV equipment is operating.
 

How we use your information

The personal information that we collect from you, or someone authorised to act on your behalf, may be used by us for any of the following purposes:

• To provide you with services or facilities – including those you have requested, applied or registered to use
• To confirm your identity.  This is to ensure we provide you with appropriate and relevant services and information, and to avoid inappropriate release or use of your information.
• To respond to correspondence or to provide you with information or services that you have requested, including in relation to any submission you have made to us.